Healthcare Software Start-Up Launches in Buffalo Niagara

Dr. Steven Buslovich, founder, Patient Pattern and Margaret Sayers, Geriatric Nurse Practitioner at capacity of UB’s Center for Computational Research (CCR)

Dr. Steven Buslovich, founder, Patient Pattern and Margaret Sayers, Geriatric Nurse Practitioner at U.B.’s Center for Computational Research (CCR)

The growing complexity in navigating the health care system, particularly for elderly patients, is compounded by the lack of specialists in the industry to diagnose and assess geriatric needs.  Buffalo, NY will be home to a new company, Patient Pattern that will address this issue.  Patient Pattern has developed a web-based application giving doctors, home health care providers, health care advocates, family members, and in some cases even the patients themselves, a platform to develop highly customized and comprehensive care plans, ultimately resulting in greater control and optimal outcomes.  Patient Pattern provides their services to local care management companies, post-acute care programs, hospitals and home care agencies to help them understand how to best care for their complex patients.

Patients, with input from medical professionals and caregivers, undertake a validated assessment through a smart survey, which learns from each response and tailors subsequent questions based upon those responses. The end product is a Comprehensive Care Plan that summarizes the current situation, tracks progress or decline and delivers recommendations along the way to improve decision-making and preparedness.

Patient Pattern was originally founded in western Connecticut and operated virtually as it refined and developed its software.  As the company considered locations for launching the product, they were attracted by the Start-Up NY Program and the potential to align with the University at Buffalo.

Buffalo Niagara Enterprise supported Patient Pattern in its relocation to the region by introducing the company to Start-Up NY and other potential incentive programs, and also by assisting with site selection and facilitating introductions to potential local partners in the healthcare sector.

Patient Pattern will hire 20 people and invest $355,000 at its new location in the University at Buffalo’s Center of Excellence in Bioinformatics and Life Sciences (CBLS) on the Buffalo Niagara Medical Campus.

The high-level computational capacity of U.B.’s Center for Computational Research (CCR), as well as opportunities to collaborate with the School of Medicine and Biomedical Sciences for clinical trials, were key factors driving Patient Pattern’s desire to partner with U.B.

by Alan Rosenhoch, Business Development Manager

Buffalo Niagara by the Numbers


Site selectors and corporate real estate executives look to match business with locations that meet specific project criteria. Communities need to have comprehensive and accurate data readily available to respond to such opportunities.

We developed the Buffalo Niagara Economic Guide to provide a snapshot of our region and feature some of the data most frequently requested by companies locating investment projects including:  major employers, new companies, average salary by occupation, average cost of sites, infrastructure, education, quality of life and more.

Click here to download the 2015 Buffalo Niagara Economic Guide

Click here to generate demographic reports on the Buffalo Niagara Commercial Listing System

by Jenna Kavanaugh, Marketing Director

CFA One-Stop Access to $750M in State Funding

Consolidated Funding Applications (CFA) are due 4:00 pm on Friday, July 31st!

The signs of summer are in full affect in Western New York. The days are getting longer, the grass is getting greener (and longer), and the Consolidated Funding Application submission period is open!

As part of Governor Andrew Cuomo’s Regional Economic Development Council (REDC) initiative, the Consolidated Funding Application has streamlined and expedited the grant application process by allowing interested parties to apply for over $750 million through 20 economic development assistance programs offered by state agencies and authorities.

The online CFA portal is now open to applicants across New York State.

Businesses, community organizations, not-for-profit groups and any other stakeholders interested in learning about the CFA process and accessing state economic development assistance are encouraged to attend one of the scheduled public workshops hosted by the Western New York Regional Economic Development Council.

The workshop schedule is as follows:

Monday, June 15th
Jamestown Community College – Cutco Theatre
260 North Union Street, Olean NY 14760
Register here

Monday, June 29th
Niagara Falls Conference Center – Cascades Ballroom
101 Old Falls Street, Niagara Falls NY 14303
Register here 

The workshops will include an overview of available funding programs, eligibility and selection criteria, and instructions on how to use the online CFA application systems.  Further, the 2015 CFA Resources Manual, the 2015 Regional Economic Development Council Guidebook and other important information can be found on the REDC website.

by Matt Hubacher, Research Manager


Growing by Takeoffs and Landings

As both an economic development professional and lifelong Buffalonian, watching the companies that I help establish a business in our region grow and succeed is incredibly exciting and rewarding. Each company that we assist is unique; some begin with a large scale operation while other companies start small and grow their business over time.

Headquartered in Kansas, Executive AirShare is fractional ownership aircraft company that began with regional hubs in the central U.S.  In 2009, they decided to establish a northeast location to expand their business and reach new markets.  A successful location needed to meet four major criteria:

  • Appropriate space for both corporate aviation services and back office operations
  • A potential customer base
  • Available workforce, including pilots
  • Available incentives to assist with first year expenses and startup costs

BNE assisted Executive AirShare with the coordination of potential incentives and helped facilitate discussions for runway services and leasing hanger space.  In 2010, the company leased 26,000 square feet of hanger and office space at 485 Cayuga Rd, Cheektowaga, NY.  BNE was then able to assist them with their marketing efforts for a grand opening event and the launch of their first northeast location.

Since October of 2010 Executive AirShare has refurbished an 8,300 square-foot private aviation terminal and 53,000 square-feet of hangar space, doubling the size of its operations at Buffalo in less than three years.  Much of the added hangar space is being used to support demand for jet aircraft management services for a growing list of Western New York-based companies. The Buffalo based aircraft now totals seven in the fractional and managed fleet, with one or two additional aircraft that rotate into Buffalo from central U.S. bases.  This facility operates with 17 full-time employees based in Buffalo and supported by additional flight crew from other locations as needed.

by Carolyn Powell, Business Development Manager

Three Ways Buffalo, NY Impresses Brazil-based Start-up


As one of the most rewarding parts of my job, I play host to companies when they visit Buffalo Niagara undertaking due diligence in their site selection process.

Recently, four representatives from Joox, a Brazil-based technology startup, spent six days in the region as they prepare to establish their first US location. The group shared with me their thoughts on the Buffalo Niagara region:

Impressive start-up community – on the day the team arrived, the University at Buffalo (UB) hosted its Commercialization Lecture Series, featuring a panel of seven companies that have found success through New York State’s Start-Up NY tax incentive program. The program offers companies significant tax benefits, but also the opportunity to partner with academic institutions. Joox is approved for Start-Up and this panel provided ideas and insight for their collaboration with UB. Over their weekend stay, the group attended – and presented at – Buffalo Unconference, a gathering for people to share and learn in an open environment. Unconference gave the Joox team another look into the flourishing start-up community that calls Buffalo home. They expressed how excited they are to become members of this burgeoning community.

Welcoming business community – as a primary part of their visit, the Joox team met with nearly a dozen companies in the Buffalo area to explore potential partnerships and collaborations. The team was thrilled by the high caliber of private sector companies, and also with how excited each company was to represent not only themselves, but the talent, expertise and creativity of the region. The Joox team commented on the discernible pride that each of these individuals showed in their community.

Great place to live – Whether showing the livable, walk-able community that is the Elmwood Village, bustling with great restaurants and retail, or experiencing the power of Niagara Falls for the first time, there is nothing more rewarding than hosting people in our region, especially when they come from different parts of the world. Two of the company employees are moving from Brazil to Buffalo and bringing their families. They had a chance to tour neighborhoods, enjoy local fare, and experience the spectacular sites and attractions they can enjoy when they move here.

Buffalo was one of four stops on the Joox’s team’s trip across the US. Here is what one of the team members emailed after their visit:

We are in San Francisco right now, we´ll be heading back to Brazil Tuesday afternoon. We had some really good meetings here and in other cities, but nothing compared to what we´ve achieved in Buffalo. I am happy to see that Buffalo offers the best options for the partnerships that we need for this beginning. Buffalo, in many ways, is the best city I have visited in the US so far (and I have been to at least 10 great ones).

All indications are that they will be setting up their office here in the Buffalo Niagara region sometime this year. Their time spent here was productive and welcoming thanks to our supportive start-up and business community.

by Alan Rosenhoch, Business Development Manager

Fichman Furniture Living the American Dream in WNY


Sometimes a simple email can make your day.  This happened to me recently when I checked in with a business owner who BNE helped in establishing their first US manufacturing facility.  While I knew the company was doing well, the owner was so exuberant that it really brought a smile to my face and also demonstrated so clearly why the work we do is so important.

Toronto-based Fichman Furniture began working with BNE in 2009, seeking to bring their business to the US.  After assisting with site selection, cross-border due diligence and workforce development, in 2012 the company purchased an 8,000 square foot facility in Holland, New York.

The company designs and manufactures radiator covers, and 95% of its sales are in the US.  The new facility was selected to reduce shipping costs for both raw materials as well as finished goods, without the delays associated with cross-border logistics. And three years later, Erran Fichman, the company’s owner, reports that sales have DOUBLED since the move while shipping costs have been cut in HALF!

While labor costs are about the same, Fichman says in Western New York “you get far higher quality and value.”  He has six full-time employees and hopes to add additional workers in the future and says now he “can really focus on projects that will continue to grow the business.”  Thanks to improvements in technology and machinery, the facility is more productive while maintaining the highest safety standards.  “We never achieved this level of quality and we produce our covers in less than half the time it would take in Toronto,” he added.

Fichman has nothing but good things to say about his experience dealing with WNY officials and businesses, from the local Post Office to his M&T Bank branch in East Aurora, Holland’s town hall to local law enforcement.  The adjectives used were “straightforward, professional and reliable.”  What a testimonial!

BNE is privileged to promote Western New York’s business-friendly attributes on a daily basis. Fichman Furniture’s success story beautifully illustrates that our region has all the right stuff for businesses that are seeking to expand in the US.

by Carolyn Powell, Business Development Manager

New York State Tax Reform Benefits Manufacturers

International companies that expand into the U.S. often apply for and receive major tax incentives.  But what if the tax law were amended to create a significant incentive across the board, without companies even having to apply?  Well, that is exactly what New York State has done.

On March 31, 2014 New York State enacted significant changes to reform its corporation tax laws, most of which took effect January 1, 2015.   Many of the changes are aimed at simplifying an overly complex system of taxation and include the elimination of some taxes and revisions to the tax bases.    Included in the corporate tax reform are changes that will greatly benefit qualifying New York State manufacturers by reducing the income tax rate to 0% and creating a 20% real property tax credit.

To qualify, a manufacturer must have property in New York that is principally used by the taxpayer in the production of goods by manufacturing, processing, assembling, refining, mining, extracting, farming, agriculture, horticulture, floriculture, viticulture or commercial fishing and during the tax year more than 50% of its gross receipts are derived from the sales of goods produced by these activities.

To be eligible for the zero percent tax rate the manufacturer must have either:

1) property located in New York with an adjusted basis for federal income tax purposes at the close of the taxable year of at least $1 million; or

2) all of its real and personal property is located in New York.

The zero percent tax rate applies to the business income tax base and is only available for qualified manufacturing corporations taxed under Article 9-A, franchise tax on business corporations.

The real property tax credit for qualified manufacturers is a credit equal to 20% of real property taxes paid during a tax year for real property located in New York and principally used in manufacturing.  The property can be owned or leased by the taxpayer.  Leased property must be leased from an unrelated third party.  The lease must be in writing and require the lessee to pay the real property taxes. The lessee must make the real property tax payment directly to the taxing authority.

For those that are not qualified manufacturers, the tax rate on business income will be reduced from 7.1% to 6.5% beginning January 1, 2016.

The legislation is a huge step forward for encouraging businesses to expand and grow in New York and it doesn’t stop there.  New York offers a number of attractive incentive programs available at the state and local levels to help businesses locate and grow here.  Additionally, there is no sales tax on machinery, equipment, tools or supplies used in manufacturing and New York State does not have a personal property tax on inventories, machinery and equipment either.  


Guest blog: Andrew J. Toth, CPA, Partner at Tronconi Segarra & Associates, LLP, ,(716) 633-1373

Canadian Company’s American Plant Awarded for Sustainability Success in Buffalo


In 2011, Avanti Advanced Manufacturing opened its first US location in Buffalo, specializing in custom fabrication and plastic injection molding.  They currently have seven full-time employees and plan to double their employment in the next year. This year, Avanti was named a winner in Business First’s Manufacturing Awards in the Sustainability Category.  These prestigious awards are presented to companies in the manufacturing industry that are a major economic force in the region.

Avanti has found US success in a variety of ways and by growing their business slowly.  The company purchased a reasonably priced building and made the needed improvements to it, all while developing and strengthening relationships with neighboring residents and working with local organizations such as churches to recruit employees.  Avanti’s owner and president, Jim Wei, has found that the local residents and members of these congregations have a willingness to learn and a great work ethic, and he provides training on his specialized equipment.

Wei has developed a system to use the outside air to cool Avanti’s machines and save on power costs.  He continually looks for ways to improve efficiency within his operations so that he can then increase manpower and quantity of products manufactured.

One of the products Avanti designs and manufactures is a tile for the building construction industry that is made from recycled materials, allowing the building to claim LEED credits during the construction process.  The tiles are sourced approximately 30 miles from the facility, which qualifies them as a local supplier and meets the requirements for LEED credits.  Another sustainable Avanti product is Ecoglo, which is a no-slip and natural glow-in-the-dark strip for stairs and sidewalks.  These strips have been installed locally at the front entrance of The Mansion on Delaware as well as many high-profile buildings across the country.

The BNE team offers our congratulations to Jim Wei and the employees of Avanti Advanced Manufacturing Corp on your success in Buffalo, NY and your well-deserved award.

by Carolyn Powell, Business Development Manager

START-UP NY Creating Jobs and Investment in Buffalo Niagara

Click to learn more about Buffalo Niagara's START-UP NY approved academic institutions

Click to learn more about Buffalo Niagara’s START-UP NY approved academic institutions

START-UP NY continues to thrive in the Buffalo Niagara region, as more colleges and universities formalize their campus plans and open doors to collaborating companies.  The brainchild of Governor Andrew Cuomo, START-UP NY was launched in January 2014 and has approved 83 companies statewide (as of March 17, 2015).

The clear leader across the state has been the University at Buffalo (UB), which can claim 37 of those 83 companies as its own, accounting for 1,452 jobs pledged and $45,122,422 in investment planned. But UB is not the only player in the region, as several more academic institutions are now participating. Nine additional institutions, both public and private schools, have had their plans approved and are ready to work with companies interested in partnering.  Buffalo’s Canisius College received its first company approval: Simply Natural Clothing.   This business, which makes clothing using organic materials, has located at the college’s Women’s Business Center, pledging to create 16 new jobs and invest more than $1 million.

Most recently, Niagara University and Villa Maria College had their respective plans approved.  Niagara offers a 22-acre plot of land that could be developed for the right collaborating company as well as flexible office space on campus. Villa Maria has designated over 2,300 square feet of space on its campus located on the border of Buffalo’s East Side and Cheektowaga.

“This is the beginning of a great opportunity not only for the college, but for our students and the surrounding community to receive additional investment from businesses,” said Dr. Ryan Hartnett,
Villa Maria’s assistant vice president of academic affairs.

BNE works with companies interested in expanding, relocating or starting up in the Buffalo Niagara region, offering expertise in programs like START-UP NY and all aspects of doing business in the western region of New York State.

Here is a list of all ten institutions that are approved in the eight-county region of Buffalo Niagara, with links to their respective campus plans, which include their designated space as well as their target industries:

by Alan Rosenhoch, Business Development Manager

If We Develop It

The latest report from the CBRE Buffalo office sets industrial vacancy rates at a record-low, 4.5%. On the plus side, we can celebrate the fact that there is growing interest in relocating or expanding a business in Buffalo Niagara.  On the minus side, our inventory of existing commercial real estate, especially in the industrial market, is shrinking.  Large, modern, open facilities with high ceilings and other industrial amenities are difficult to identify in any western New York market. Now is the time for local developers to turn their attention to this pressing lack of industrial inventory.

Spec space can be challenging and partially leased space has been difficult to impossible to finance since the recession. While spec space can be a risky and costly endeavor, properly done, it could benefit both the developer and the Buffalo-Niagara region.

Preparing an industrial site for development can take months, maybe years. This means looking both within, and beyond, the city limits, identifying potential parcels that will suit a manufacturing business’s substantial needs — like access to transportation, low cost power, water, parking and more.

The recent spotlight on Buffalo Niagara has led to even more attention from site selectors. Thanks to our industrial past, there is an available and affordable workforce, attractive to out-of-market manufacturers. But without the real estate, our region is going to miss out on golden opportunities that translate to jobs lost for both younger and older workers.

by Steve Blake, CCIM  Partner, CBRE|Buffalo