by Megan Rasbeck, marketing specialist, Buffalo Niagara Enterprise
The Business & Technology Resource Group (BTRG), headquartered in Mississauga, Ontario, opened their first U.S. headquarters in December, 2011. Nearly a year later, Rob Kopf, director of shared services, reflects on his company’s expansion.BNE: Tell us a little bit about BTRG:
BTRG: The Business & Technology Resource Group is a software consulting company operating across North America. We manage and support full lifecycle human capital management, financials and supply chain implementation projects.
BNE: Tell me about your location at the Electric Tower, what do you do here specifically and what BTRG customers are served by this facility?
BTRG: The Electric Tower, located on the corner of Washington and E. Huron in downtown Buffalo, serves as our U.S. corporate headquarters. The primary purpose of our Buffalo Niagara office is back office support, meaning: employee recruitment, information technology, and finance and human resource functions. We also conduct some inside sales from this location.
BNE: What was the driving factor behind BTRG’s decision to expand to the U.S.?
BTRG: In 2011, we reorganized our company to better rationalize our back office functions – finance, human resources, recruiting, systems, making it necessary to establish a U.S. headquarters.
BNE: Did you consider other areas of the U.S. besides Buffalo Niagara, if so why did you choose Western NY?
BTRG: When looking for a location for our U.S. headquarters we considered the Washington, DC area. We also considered expanding one of our existing offices in Media, PA or Springfield, MA.
Buffalo Niagara was of interest to us because we have a long history of successful clients here such as: Delaware North, FidelisCare, HealthNow, HSBC, Moog, National Fuel, Niagara County and New Era Cap. Our U.S. attorneys, accountants, and banks are also located here in Buffalo.
A motivated workforce, proximity to BTRG’s corporate headquarters, client history, co-location with our support vendors and the ease and cost of travel all led to the decision to locate BTRG’s Shared Services Center in Buffalo Niagara. This location is also the preferred location for our management meetings. Continue reading